Privacy Policy – Rawaameats

Last updated: October 2025

At Rawaameats Ltd, we value your trust and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, mobile application, and related digital services (collectively referred to as the “Website”).

By accessing or using Rawaameats.com, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our Website or services.

1. Information We Collect

We collect information to provide and improve our products and services. The data we collect includes:

1.1 Personal Information
When you register or place an order, we may collect:

• Full name

• Mobile number

• Email address

• Delivery address

• Payment details (only as required for completing orders)

1.2 Non-Personal Information
We automatically collect certain technical data to improve user experience, such as:

• Browser type and version

• Device information (mobile, desktop, tablet)

• IP address and location (approximate)

• Pages visited and time spent on the Website

1.3 Cookies and Tracking Technologies
We use cookies to enhance your experience, analyse traffic, and personalise content. You may disable cookies in your browser settings, though this may affect some Website features.

2. How We Use Your Information

We use the collected information to:

• Process and deliver your orders

• Communicate updates, offers, and promotions

• Improve our website, services, and customer experience

• Ensure transaction and delivery accuracy

• Verify your identity and prevent fraudulent activity

• Comply with legal or regulatory obligations

We never sell, rent, or trade your personal data with any third party for marketing purposes.

3. Sharing of Information

We may share limited information with trusted partners strictly for operational purposes, such as:

• Delivery partners – to ensure your orders reach you on time

• Payment gateways – to process secure online transactions

• IT and analytics providers – to maintain and improve our digital systems

All such partners are required to maintain confidentiality and data security in accordance with our policies and Bangladesh privacy regulations.

4. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal, accounting, or reporting requirements.
Once no longer needed, your data is securely deleted or anonymised.

5. Data Security

Rawaameats employs strict administrative, technical, and physical safeguards to protect your data from unauthorised access, alteration, disclosure, or destruction.
Examples include:

• SSL (Secure Socket Layer) encryption

• Firewalls and access-controlled data storage

• Regular security audits and system monitoring

However, no online system is completely risk-free. By using our Website, you acknowledge and accept the inherent risks of data transmission over the internet.

6. Your Rights

As a user, you have the right to:

• Access the personal data we hold about you

• Request corrections or updates to inaccurate information

• Withdraw consent for marketing communications

• Request deletion of your personal data (subject to legal retention obligations)

To exercise these rights, contact us at privacy@rawaameats.com.

7. Communication Preferences

By providing your contact information, you consent to receive service-related updates, order confirmations, and promotional messages via email, SMS, or phone.
You may opt out of promotional communications at any time by following the unsubscribe instructions in our messages or contacting our support team.

8. External Links

Our Website may include links to third-party websites. Rawaameats is not responsible for the privacy practices or content of those external sites.
We encourage you to read the privacy statements of any linked websites you visit.

9. Updates to This Policy

Rawaameats reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of our Website after updates constitutes acceptance of the new policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Rawaameats Ltd
2nd Floor, Baitul Falah Complex
Sher Shah Suri Road, Dhaka 1207, Bangladesh
📞 01924428863
📧 privacy@rawaameats.com